Because luxury is in the details.

We know that investing in premium extensions is more than a purchase — it’s an experience. Below, you’ll find answers to the most asked questions, written with the same care we put into every strand.

Care & Quality

How long will my extensions last?

Our hair is designed as an enduring investment. With proper care, each collection maintains its beauty and integrity for 2-3 years — a true reflection of lasting luxury.

What makes your hair different from others?

Every bundle is 100% raw, single-donor human hair — never processed, never compromised. The result? Extensions with unmatched softness, natural movement, and longevity. This is not mass-produced beauty. This is hand-selected perfection.

Can I heat-style or color the extensions?

Yes. Just as with your natural hair, our extensions welcome creativity. Whether straightened into glass-like sleekness or curled into soft waves, they hold their elegance beautifully. We recommend professional coloring for the most refined results.

How do I care for my extensions?

Luxury requires care. Use a sulfate-free shampoo, gentle conditioner, and always detangle with a wide-tooth comb. Allow hair to air dry when possible, and store extensions in their silk bag or original packaging to preserve their natural sheen.

Will the extensions blend with my natural hair?

Absolutely. Each texture is designed for a seamless finish, melting flawlessly into your own hair. With proper installation, your extensions will be your best-kept secret.

Shipping & Delivery

What is your return policy?

We stand behind the integrity of our hair. For unopened and unused extensions, returns are accepted within 14 days of delivery. Because each set is a hygienic product, opened bundles cannot be returned. Customized products are final sale. For details, view our full policy here.

How quickly will I receive my order?

All orders are prepared with precision and shipped within 7-10 business days. Each package arrives in our signature luxury box, because we believe unboxing should be as beautiful as the hair itself.

Do you offer worldwide shipping?

Yes. We ship internationally, ensuring that women everywhere can experience the beauty of true luxury extensions.